Best practices Consultation for Potential and Entrolled Participants

eagle-i ID

Resource Type

Properties

1. Resource Description

   Best practices for providing great customer service at every contact with potential and enrolled participants. (Including suggested use of PI thank you letters, Participant Satisfaction Survey, role playing, and specialized customer service training for your study team)

2. Service Provided by

   CCTS Recruitment and Retention

3. Website(s)

   https://ccts.osu.edu/content/recruitment-retention-0

4. Part of Collection

   Center for Clinical and Translational Science (CCTS)

5. Part of Collection

   Office of Research Collection