eagle-i The Ohio State UniversityThe Ohio State University

Best practices Consultation for Potential and Entrolled Participants

eagle-i ID


Resource Type

  1. Support service


  1. Resource Description
    Best practices for providing great customer service at every contact with potential and enrolled participants. (Including suggested use of PI thank you letters, Participant Satisfaction Survey, role playing, and specialized customer service training for your study team)
  2. Service Provided by
    CCTS Recruitment and Retention
  3. Website(s)
  4. Part of Collection
    Center for Clinical and Translational Science (CCTS)
  5. Part of Collection
    Office of Research Collection
Provenance Metadata About This Resource Record

    Copyright © 2016 by the President and Fellows of Harvard College
    The eagle-i Consortium is supported by NIH Grant #5U24RR029825-02 / Copyright 2016