Best practices Consultation for Potential and Entrolled Participants
eagle-i ID
http://eagle-i.rf.ohio-state.edu/i/00000174-9d4b-a085-b8fb-15ae80000000
Resource Type
Properties
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Resource Description
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Best practices for providing great customer service at every contact with potential and enrolled participants. (Including suggested use of PI thank you letters, Participant Satisfaction Survey, role playing, and specialized customer service training for your study team)
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Service Provided by
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CCTS Recruitment and Retention
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Part of Collection
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Center for Clinical and Translational Science (CCTS)
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Part of Collection
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Office of Research Collection
